Cancellation Policies

Vegvisits allows hosts to choose among three standardized cancellation policies (Flexible, Moderate, and Strict) that we will enforce to protect both guest and host alike. Each listing and reservation on our site will clearly state the cancellation policy. Guests may cancel and review any penalties by viewing their travel plans and then clicking ‘Cancel’ on the appropriate reservation.

Moderate: Full refund 5 days prior to check-in

  • If the host charges a cleaning fee, it is refundable as long as the guest cancels prior to 11AM of the listing’s local time on the day of check-in.
  • Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below.
  • Service fees are not refundable.
  • If there is a complaint from either party, notice must be given to Vegvisits within 24 hours of check-in.
  • Vegvisits will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Trips > Upcoming Trips > Cancel.
  • Cancellation policies may be superseded by extenuating circumstances, or cancellations by Vegvisits for any other reason permitted under the Terms of Service. Please review these exceptions.
  • Depending on the refund method, a small processing fee may be applied to cover the cost of transferring funds securely back to guests.
Sun, Jun 07
11:00 AM

For a full refund of accommodation fees, cancellation must be made 5 days prior to 11AM of the listing’s local time on the day of check-in. For example, if check-in is on Friday, cancel by the previous Sunday before 11AM.

Fri, Jun 12
11:00 AM

If the guest cancels less than 5 days in advance, the first night is non-refundable but 50% of the accommodation fees for the remaining nights are refunded.

Sun, Jun 14
11:00 AM

If the guest arrives and decides to leave early, 50% of the accommodation fees for the nights not fully spent (until 11AM) 24 hours after the cancellation occurs are refunded.

Example